This Privacy Policy describes how UltraRaid ("we", "us", or "our"), operated at ultraraid.pro, collects, uses, discloses, and manages personal information. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using ultraraid.pro, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.
1. Who We Are
UltraRaid is an Australian gaming media publication. Our registered business address is:
UltraRaid Pty Ltd
Level 4, 80 Collins Street
Melbourne VIC 3000, Australia
ABN: 45 123 456 789
Email: [email protected]
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide Directly
- Name and email address when you subscribe to our newsletter
- Name, email, and message content when you submit our contact form
- Any additional information you voluntarily provide in correspondence with us
2.2 Information Collected Automatically
- IP address and general geographic location (country/state level)
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search query
- Device type (desktop, mobile, tablet)
- Cookie identifiers (see our Cookie Policy)
2.3 Information We Do Not Collect
We do not collect payment information, government identifiers, health information, or any sensitive information as defined under the Privacy Act 1988 (Cth).
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To send you our newsletter and editorial updates (where you have subscribed)
- To respond to your enquiries submitted via the contact form
- To analyse website traffic and improve our content and user experience
- To detect and prevent fraudulent or abusive behaviour
- To comply with legal obligations under Australian law
We will not use your personal information for any purpose not listed above without first obtaining your consent.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: Where you have given us explicit consent (e.g., newsletter subscription)
- Legitimate interests: For website analytics and security, where our interests do not override your rights
- Legal obligation: Where processing is required to comply with applicable Australian law
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on ultraraid.pro. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.
6. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party companies that assist us in operating our website (e.g., email delivery, analytics), who are contractually obligated to keep your information confidential
- Legal authorities: Where required by law, court order, or government regulation in Australia
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Any third-party service providers we engage are required to handle your data in accordance with the Australian Privacy Principles.
7. International Data Transfers
Some of our third-party service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure the recipient handles your information in a manner consistent with the Australian Privacy Principles.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law:
- Newsletter subscriber data: Retained until you unsubscribe
- Contact form submissions: Retained for up to 2 years
- Website analytics data: Retained in aggregated, anonymised form indefinitely
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit and access controls for data at rest.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Withdraw consent for newsletter communications at any time by clicking "unsubscribe" in any email
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
11. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] and we will take steps to delete it.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Privacy Officer — UltraRaid Pty Ltd
Level 4, 80 Collins Street, Melbourne VIC 3000, Australia
Email: [email protected]
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.